Supporting our clinicians and each other

Supporting our clinicians and each other

With more than 93,000 nurses and 45,000 active and affiliated physicians delivering high-quality care to our patients, HCA Healthcare is committed to listening to our colleagues and providing the resources and support they need. We aim to support the physical, mental, professional and financial health of our approximately 294,000 colleagues, and we’re proud to invest in a variety of benefits and resources to help improve their overall well-being. 

Juan Guerrero, Environmental Services Aide; Marisa Silva, Assistant Director, EVS walk the halls at Sunrise Hospital and Medical Center
Juan Guerrero, Environmental Services Aide; Marisa Silva, Assistant Director, EVS, Sunrise Hospital and Medical Center

Our people

*Data represents U.S.-based colleagues as of Dec. 31, 2022.

Colleague engagement

Engagement remains a key focus for HCA Healthcare. Throughout 2022, our Human Resources Group (HRG) conducted targeted retention training workshops for more than 2,580 managers across the organization to showcase best practices and train leaders on the power of building meaningful connections with colleagues.

Eighty-six percent of facilities that participated in the training saw a reduction in full-time/part-time turnover and 96% saw a reduction in full-time/part-time registered nurse turnover. On average, those facilities that participated in the training achieved an 18.5% decrease in annualized nurse turnover compared to those facilities that did not participate.

HCA colleagues share a moment at work
Tarun Malkani, MD, Pediatric Cardiac Intensivist; Emily Miller, Interim Manager, Pediatric Cardiac ICU; Sunrise Hospital and Medical Center

Vital Voices

Through Vital Voices, HRG conducts pulse surveys twice a year to gather feedback from colleagues about their experiences. At the end of 2022, our engagement index increased back to pre-pandemic levels. We saw improvements on nearly every question and no scores declined. The most notable gain was made in the recognition category, due in part to our Colleague Recognition Program.

Child Life Specialist cares for a young patient
Diana Elizabeth Moll, CCLS, Child Life Specialist
Eastern Idaho Regional Medical Center

Awards of Distinction

HCA Healthcare’s annual Awards of Distinction are the highest honors the organization presents to colleagues, physicians and volunteers. These awards recognize extraordinary individuals who exemplify our culture and values in three categories: 

  • The Frist Humanitarian Award recognizes the highest achievements in serving others.
  • The Innovators Award recognizes creative new ideas for enhancing quality of care and efficiency.
  • The Excellence in Nursing Award recognizes the highest levels of performance in the field of nursing.

Learn more about this year’s recipients in the HCA Healthcare Today blog.

Unit of Distinction

The HCA Healthcare Unit of Distinction program celebrates top-performing nursing units that are defining excellence through nursing-specific indicators and departmental performance. These teams and leaders are actively partnering and collaborating with patient care teams to problem solve and create best practices within their local organizations.

These annual awards go to the top five percent of all HCA Healthcare medical surgical, critical care, emergency services, surgical services, behavioral health, women’s and children’s nursing units, pediatrics/PICU and inpatient rehabilitation units. The top 6% to 10% of all HCA Healthcare units earn honorable mention designations. Units are recognized at an award ceremony in the spring.

Colleague Recognition Program

HCA Healthcare’s Colleague Recognition Program allows colleagues to give and receive recognition while earning points that can be redeemed for rewards. In 2022, 2.63 million recognitions were shared on the platform.

In 2022, 2.63M recognitions were shared on HCA Healthcare’s colleague recognition platform.

Nurse works in the Neonatal ICU
Melita Gellangarin, RN, Neonatal ICU,
Sunrise Hospital and Medical Center

Colleague Networks

HCA Healthcare’s Colleague Networks are a valuable resource for our colleagues to convene around shared experiences and are helping colleagues grow through professional development sessions, volunteer opportunities, networking and more. Across our organization, we have 99 local Colleague Network chapters (as of December 2022). In addition to seven networks for Black colleagues, women, young professionals, LGBTQ+ colleagues, Hispanic/Latinx colleagues, Asian colleagues and veterans, we introduced two new networks in 2022 as recommended by our colleagues:

  • The Diversability Colleague Network seeks to advance awareness and inclusion for colleagues with disabilities at HCA Healthcare, as well as those who serve as caregivers or advocates for persons with disabilities. Through education, recruiting and targeted programming, this network strives to create an equitable workplace that is welcoming, safe and prepared to optimize the talents of colleagues with disabilities. 
  • The Mental Health and Wellness Colleague Network seeks to provide a safe community and supportive network for colleagues to come together to learn and talk about mental and emotional health. The network strives to reduce the stigma often associated with mental health, and promote awareness, hope, acceptance and individual empowerment.

Learn more about our Colleague Networks and how we are advancing HCA Healthcare’s DEI commitments. 

Diversability Colleague
Network Icon
Diversability Colleague
Network Icon
Mental Health and Wellness Colleague Network Icon
Mental Health and
Wellness Colleague
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Financial planning resources for colleagues

Through our partnership with Optum Wellbeing, colleagues can speak with a financial professional about budgeting, debt reduction, retirement, estate planning, taxes and more. In addition, colleagues can take advantage of waived fees, consumer loans, mortgage discounts, access to financial well-being and wealth management counselors, and more perks through our preferred banking partners.

HCA Healthcare also partners with Remotiv to show eligible 401(k) plan participants their Retirement Readiness score. In addition, Remotiv provides access to a savings coach to help increase savings and design a personalized investment strategy.

Awards and recognition

HCA Healthcare leadership poses with YWCA Academy for Women Achievement Award
Kathi Whalen, Senior Vice President and Chief Ethics and Compliance Officer, HCA Healthcare; Jennifer Berres, Senior Vice President and Chief Human Resources Officer, HCA Healthcare

World’s Most Admired Companies

HCA Healthcare was ranked No. 1 in our industry by Fortune on their 2022 list of World’s Most Admired Companies. The annual global survey identifies organizations that excel in a variety of corporate reputation measures including innovation, ability to attract and retain talent, quality of management and social responsibility to the community and the environment.

Military Friendly Employer

We have been recognized as a military-friendly and military-spouse-friendly employer for 12 consecutive years by VIQTORY and by Military Times’ Best for Vets for the past three years.

In 2022, we received a Military Friendly Employer Bronze designation from VIQTORY. The Bronze distinction is awarded to an employer who scored within 30% of the 10th best employer in their category. These employers have exceptional military/veteran programs and this award showcases their dedication to the military community.

Corporate Equality Index

The Human Rights Campaign’s (HRC) annual Corporate Equality Index (CEI) is a national benchmarking tool measuring policies, practices and benefits pertinent to lesbian, gay, bisexual, transgender and queer (LGBTQ+) employees. Since 2020, HCA Healthcare has increased our score by 20 points.

Best Places to Work for Disability Inclusion

HCA Healthcare was recognized as one of the Best Places to Work for Disability Inclusion, receiving a top score of 100 on the 2022 Disability Equality Index ® (DEI). The DEI was launched in 2015 by the American Association of People with Disabilities (AAPD) and Disability:IN to help companies take measurable, tangible actions to achieve disability inclusion and equality. The 2022 DEI scored organizations for their disability inclusion efforts in categories such as culture and leadership, enterprise-wide access, employment practices, community engagement and supplier diversity.

LinkedIn Top Companies

HCA Healthcare was recognized on the 2022 LinkedIn Top Companies ranking, an annual list that helps professionals identify the top workplaces to grow their careers. This was the second consecutive year our organization earned a place on this list of 50 top employers. Using LinkedIn data, companies are ranked based on seven pillars that have been shown to lead to career progression: ability to advance, skills growth, external opportunity, company stability, company affinity, gender diversity and educational background.

Top Workplaces 2022

Multiple HCA Healthcare facilities and affiliated lines of business received Top Workplaces Regional Awards through the Top Workplaces employer recognition program in 2022. This program determines honorees through employee feedback and recognized the following entities and facilities in 2022.

  • HCA Florida South Shore Hospital (recognized for the fourth consecutive year)
  • HCA Healthcare Continental Division/HealthONE
  • HealthTrust
  • Parallon – Tampa Shared Services (recognized for the 12th consecutive year)
  • Rose Medical Center (recognized for the eighth consecutive year)

YWCA AWA Academy for Women Achievement (Nashville) Corporate Honoree

Each year, YWCA AWA Academy for Women Achievement (Nashville) recognizes corporate honorees that are passionate about empowering women and making Nashville a more inclusive, informed, just, healthy and thriving place to live. HCA Healthcare was honored to receive this recognition at the January 2023 award ceremony. YWCA’s independent judging committee, composed of community and business leaders, selects honorees from an exceptional list of nominees. HCA Healthcare was judged on several criteria including the number of women in leadership and/or management positions, our policies, and our creative and innovative strategies to foster a diverse and inclusive workplace for our colleagues.