Caring for our colleagues

Jinali Patel, EHR Support Analyst; Micah Brigmon, EHR Support Analyst; Adrian Carmona, Project Manager; Medical City Dallas 

At HCA Healthcare, we believe excellent people make excellence happen. That’s why we provide our more than 309,000 colleagues with programs, benefits and resources that are designed to support their overall well-being and strive to foster a culture of inclusion that allows colleagues to thrive.

*As of Dec. 31, 2023. Data is approximate and represents U.S.-based colleagues who provided demographic information.

Mariah Shaw, Coordinator, Clinical Nursing, NICU;
Paige Owen, NICU Nurse; Medical City Plano

HCA Healthcare is a Founding Corporate Partner of the Mental Health at Work Index, which was created by One Mind at Work, Columbia University Mental Health + Work Design Lab and Ethisphere. The Index includes a standardized assessment of organizational programs and practices that support workforce mental health and an advice library that provides recommendations and resources to guide data-driven strategic improvement and innovations.

We are committed to helping drive the development and adoption of the Index, which was launched to the public in May 2023. In preliminary results, HCA Healthcare scored above target in all categories, especially for the mental health resources we provide all colleagues, such as Nurse Care and Optum Behavioral Health.

Our full-time and part-time hospital-based nurses have specialized support services available through Nurse Care, a confidential 24/7 helpline that connects nurses to a master’s level professional specifically trained in the unique needs of caregivers. There is no cost to HCA Healthcare nurses to use unlimited Nurse Care services. The administration of Nurse Care transitioned to Optum in 2023 and nurses can now find online support in addition to the helpline.

Miriam Omane, RN, Medical City Dallas
Jamie Hejl, RN; Janki Mehta, Physical Therapist;
Medical City Plano

Through our partnership with Optum, colleagues and members of their immediate household may receive up to eight free counseling sessions per topic each year. Therapists are available to discuss stress and anxiety, drug or alcohol use, grief, divorce, financial concerns and other topics in person, via phone or through text. Optum also offers free Wellbeing Wednesday webinars and a free WorkLife referral service to help colleagues find local resources like child, elder and pet care as well as adoption support, education resources and transportation services.

The Wellbeing Hub, a one-stop website where colleagues can find all of the support resources available to them, had more than 51,000 visitors in 2023.